Frequently Asked Questions

Please contact us today if you have any further questions.

Are There Financial Incentives Offered by Government Agencies for the Installation of Charge Stations?
Different levels of government have made money available for the installation of EVSE. Please contact us to learn about the availability and requirements of such programs.

What is a Level 1 Charging Station?
A Level 1 charging station uses a 120VAC circuit. Most plug-in EVs can be recharged overnight from a regular three-prong household wall socket. Most car manufacturers include a portable Level 1 charging station with the car.

What is a Level 2 Charging Station?
A Level 2 charging station using a 240VAC circuit. This type of charging station is the most common among non-residential applications, but can be installed in most homes on a dedicated electrical circuit. Many cars can fully charge in approximately 4 to 5 hours using a Level 2 charging station.

What is a Level 3 (DC Fast) Charging Station?
A Level 3 charging station bypasses the vehicle's onboard charger and supplies direct current (DC) at very high voltage and current levels to achieve greater efficiency and very short charging times.

Are Extended Warranties Available?
Yes, a variety of options are available, depending on the model of charge station. Please contact us for more information.

Can I Charge Drivers for Using My Station?
Owners of ChargePoint stations have the option to offer charging services for free or to set a fee for accessing their stations. Prices appear on the station display, on the ChargePoint mobile app, and in-car navigation systems.